Terms and Conditions

1. Introduction

Welcome to Ticketer Africa. By using our platform, you agree to these Terms and Conditions. If you disagree, please refrain from using the service.

2. Account Registration & Security

  • You must provide accurate information when creating an account.
  • You are responsible for keeping your account credentials confidential.

3. Services Provided

Ticketer Africa allows users to create and manage events, sell tickets, and use our secure ticket resale marketplace. All payments and wallet operations are handled through our platform.

4. User Responsibilities

  • Do not engage in fraudulent activity or manipulate ticket prices.
  • Do not impersonate others or post unauthorized content.
  • Do not overload or interfere with our systems.

5. Intellectual Property

All content, logos, and code on Ticketer Africa are owned by us or our licensors and protected under intellectual property laws. Unauthorized copying or distribution is prohibited.

6. Payments, Fees & Refunds

All transactions occur in Naira (₦) and are processed through Ticketer Africa's wallet system. Service fees are automatically deducted for ticket sales and resale transactions. Refunds, where applicable, are processed according to the organizer's refund policy.

7. Ticket Resale Policy

Ticketer Africa provides a verified marketplace for ticket resale. Only legitimate tickets may be resold, and resale fees are split: 10% to the organizer, 5% to the platform. Fraudulent resale activity will lead to account suspension.

8. Liability & Disclaimers

Ticketer Africa is not responsible for event cancellations, ticket misuse, or disputes between organizers and attendees. The platform is provided “as is” with no guarantee of uninterrupted service.

9. Termination of Service

We may suspend or terminate accounts that violate these Terms or misuse the platform, with or without notice.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of Nigeria. Disputes will be resolved through arbitration in Lagos, following the Arbitration and Mediation Act, 2023.

11. Contact Information

For any questions regarding these Terms, contact us at ticketerafrica@gmail.com.